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  1. We confirm receipt and log your request.
  2. We review your details and, if needed, ask for clarification.
  3. We send a written reply or a proposed resolution.

Complaints and dispute resolution

If you are not satisfied with our response, you may complain by email at contact@wheelrendermic.com or by phone at +380 933 866 1265, under Law of Ukraine No. 3153-IX of 10.06.2023 'On Consumer Protection'.

For out-of-court dispute resolution, contact the State Service of Ukraine on Food Safety and Consumer Protection.

Site operator: wheelrendermic.com, private entrepreneur (PE), EDRPOU 71087117. Registered address: Business Center Europe, 15 Khreshchatyk St, Kyiv, 01001, Ukraine. Managing Director: Anna Garcia.

Service information is published under Law of Ukraine No. 675-VIII of 03.09.2015 'On Electronic Commerce', Article 6. Personal data is processed under Law of Ukraine No. 2297-VI of 01.06.2010 'On Protection of Personal Data'; non-essential cookies require prior consent and are described in the Cookie Policy.

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